Frequently Asked Questions
Teletherapy is when mental health services are delivered online instead of in person. These days, a lot of therapistsāand their clientsāprefer this approach for a bunch of reasons. It can be more flexible, less stressful, and easier to fit into a busy schedule. Some people feel more comfortable opening up from their own space rather than going into an office.
Online sessions often feel a lot like in-person ones and can include plenty of play-based activities, especially for kids. Many games still offer a similar experience digitally, though there are some differences. For example, kids sometimes like to change the rules during play therapy, but some online versions donāt allow that kind of freedom. While that might seem limiting, it can actually be a great way to build skills like impulse control, emotional regulation, and other tools for handling everyday challenges.
While research that focuses specifically on children is still growing, long-term studies show that teletherapyĀ can be just as effective as traditional in-person therapy. The research we do have so far shows that kids are able to engage meaningfully in online sessions and they can benefit from them too.
Telehealth has been used to successfully support children dealing with anxiety, depression, ADHD, adjustment challenges, and various behavioral concerns. Itās not a one-size-fits-all solution, but for many families, it offers a flexible and accessible way to get help that works.
When it's time for a teletherapy session, it's helpful to have your child in a quiet, private space with as few distractions as possible. If they want to bring something to shareālike a favorite toy, stuffed animal, or even a family photoā thatās totally welcome. Art supplies are great too if they'd like to include drawing or creativity in the session.
That said, we try to keep the space calm and focused, so itās best to keep extra toys or items to a minimum. And if something comes up during the sessionāwhether it's a comfort item or something they'd like to show, theyāre always free to grab it.
Just like in-person therapy, these sessions should be treated with care when it comes to privacy and confidentiality. Creating a respectful space where your child feels safe to express themselves makes a big difference in how effective the session can be
Any device with a camera, microphone, and internet connection can work for telemental health appointments. That includes computers, laptops, tablets, smartphones, and Chromebooks.
However, please note that some features available on Google Meet vary depending on the type of device being used. Ideally, if your child can use a computer or laptop, it allows us to access the widest range of interactive options for their sessions. While tablets, smartphones, and Chromebooks still work well, some activities might be limited.
To help everything run smoothly, we recommend creating a Google account prior to your appointment. Having a Google account also allows you to utilize Google Calendar, which will include your childās scheduled therapy sessions and a clickable Google Meet link for easy access.
š£ļø Before sessions begin:
The first session is held one-on-one with parent(s) or guardians to explore concerns and establish therapy goals. It's helpful to have an open conversation with your child beforehand to let them know what to expect. For example, you might say:
āHey, Iām going to meet with someone who wants to help us figure out how to support you with ____. After that, the therapist will meet with you on the (computer, phone, etc.) to get to know you better and do some fun activities to help with ____.ā
Please tailor this conversation to your childās developmental level. Itās important that they feel respected, involved, and valued right from the beginning.
šļø During sessions:
After the initial meeting, therapy sessions are held with your child individually. Just like in an office setting, privacy is essential. Youāre encouraged to stay nearby but outside the therapy space so we can reach you if needed. If your child is very young and requires support to stay engaged, weāll work together to find what works best for them.
š Staying connected:
Ongoing communication about your childās progress is a key part of the therapy process. Iām happy to check in with you at the beginning of a session for 5ā10 minutes. If you're concerned about your child overhearing or would prefer to share something privately, you're welcome to email me before or after the session, or we can arrange a phone call.
š¤ When parents are part of a session:
If you're joining a session, please refrain from discussing anything that might be emotionally difficult for your child to hearāwe can talk about those matters separately. While some sessions will be therapist-led, I also encourage child-led moments where we follow your childās interests and explore how they can be used therapeutically.
š A respectful space:
Even though weāre meeting virtually, sessions are held with the same respect for privacy and confidentiality as they would be in person. Maintaining that trust is key to a safe and supportive experience.
Like any service, teletherapy isn't perfect and it might not be the right fit for every child. Some children may find it difficult to connect through a screen, especially if theyāre younger, neurodivergent, or navigating trauma. Thatās okay.
Many kids have been able to engage meaningfully in teletherapy, including those whose caregivers werenāt sure it would work. Sessions can be adapted to meet your child where they are - with playful tools, caregiver collaboration, and flexible approaches that honor their unique needs.
I encourage you to let your child try teletherapy. If itās not effective, we can talk through other options, including in-person services within your community, to find the best fit for your family
Zoom fatigue is real, especially after long days of sitting still and learning. If your child wants to turn off their video for part or all of a session, thatās okay. Some children feel safer, less self-conscious, or more focused without the camera on.
As long as theyāre interactive, I can continue to engage them through audio, chat, or playful tools like drawing, avatars, or āwalk and talkā phone sessions. Video helps build connection, but itās not required. Weāll work together to find what feels comfortable and effective.
Thatās okay! My role as a child therapist isnāt always to direct a specific activityāitās to meet your child where they are and make what they choose therapeutic. If your child wants to share an app they enjoy, we can use it to build rapport, foster connection, and support their goals.
Giving children some control over session activities helps them feel safe and engaged. Whether itās a drawing game, a virtual pet, or a favorite platform, Iāll find ways to tie their interests into the treatment plan in meaningful, playful ways.
Outbursts can happen, especially when children are in the comfort of their home environment. While this might feel concerning, it actually gives me valuable insight into how your child expresses distress in real time. I can help them practice coping skills and emotional regulation right in the moment.
If your child becomes too dysregulated to stay engaged, Iāll reach out and invite you to join the session to help them de-escalate. Together, weāll support your child with compassion and calm and use the moment as an opportunity for growth.
In 2022, I completed clinical telemental health training to ensure virtual sessions are just as safe, engaging, and effective as in-person ones. Whether we're talking, drawing, or getting creative, I meet kids where they areāonline and emotionally.Ā
Psychotherapy with children looks different than it does with adults, this is true in both in-person and teletherapy sessions. Children often process emotions through play rather than verbal discussion, so I create space for this to happen in ways that are developmentally appropriate and emotionally safe.
Therapy is only effective if your child feels comfortable and connected with me. Building that therapeutic relationship is essential, and sometimes your child may choose an activity that doesnāt appear ātherapeuticā on the surface. Research supports this approach as effective in addressing a wide range of emotional and behavioral concerns.
If you ever have questions or concerns about a specific activity or any part of your childās treatment, I welcome you to reach out:
š (484) 515-9848
š§ Lucia@lc-playhealsteletherapy.com
As part of my virtual play therapy approach, I may incorporate interactive platforms like Roblox, Minecraft, or other digital games to help children engage creatively, express emotions, and build therapeutic rapport. These tools can be incredibly effectiveāespecially for kids who feel more comfortable in virtual spaces.
That said, itās important for families to understand the risks and boundaries involved:
- š”ļø Safety First: I use private servers or restricted environments whenever possible and closely monitor gameplay during sessions. I do not facilitate communication with other users or record gameplay.
- ā ļø Platform Risks: Platforms like Roblox are not owned or controlled by me. They may expose users to inappropriate content, addictive features, or public interactions. Recent lawsuits have raised concerns about child safety and exploitation on these platforms.
- šØāš©āš§ Parental Role: I strongly encourage parents to enable parental controls and supervise their childās use of these platforms outside of therapy. Your involvement is essential to maintaining safety and balance.
- š Liability & Consent: My informed consent paperwork includes a waiver stating that I am not liable for harm, exposure, or adverse experiences that occur on third-party platformsāespecially outside of sessions. I take every precaution during therapy, but I cannot control the broader platform environment.
If you have questions or concerns about using virtual games in therapy, Iām happy to talk through options and tailor the experience to your childās needs. Participation is always voluntary, and alternative therapeutic methods are available.